Effective Date: 1/1/2024

At Segovia Cleaning Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of personal information:

    •    Contact Information: Name, phone number, email address, and physical address.

    •    Service Details: Information about the cleaning services you request, including property size and specific cleaning needs.

    •    Payment Information: Credit/debit card details or billing information for processing payments.

    •    Website Data: IP address, browser type, and browsing behavior (if you use our website).

2. How We Use Your Information

The information we collect is used to:

    •    Provide and manage our cleaning services.

    •    Schedule appointments and communicate with you about your bookings.

    •    Process payments and send invoices or receipts.

    •    Improve our services, website, and customer experience.

    •    Send promotional offers or updates (with your consent).

    •    Share photos of your home (with restrictions, see Section 4).

3. How We Protect Your Information

We use industry-standard security measures to safeguard your personal information, including secure servers, encryption, and access controls. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.

4. Use of Photos for Social Media and Advertising

Segovia Cleaning Services may use photos of your home for social media posts and advertising purposes. These photos will never include any identifying or personal information, such as your address, family members, or belongings. By using our services, you consent to this use unless you notify us otherwise in writing.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties, such as:

    •    Payment processors to complete transactions.

    •    Service providers who assist in delivering our services.

    •    Authorities if required by law or to protect our rights.

6. Your Rights

You have the right to:

    •    Access and update your personal information.

    •    Request that we delete your information, subject to legal obligations.

    •    Opt out of promotional emails by clicking the “unsubscribe” link or contacting us directly.

7. Cookies and Website Tracking

Our website may use cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Segovia Cleaning Services

Segoviacleaning28027@gmail.com